Terms and Conditions

Erdvark Design S.L., based in Madrid, in Calle Fernando VI 17, 1º dcha. with CIF B-84152750, is the owner of the website www.antonheunis.com (hereinafter the Website, the Site and / or the Store). Erdvark Design S.L.’s Customer Service Department can be reached by phone on (+34) 915 215 227 or by email atcustomerservice@antonheunis.com. Users of this site may provide a direct and effective communication with Erdvark Design S.L. by any of these means.

By browsing the Site and / or using the services listed in it you acquire the status of User. The navigation, use and / or purchase of any products of the Store as a user implies the acceptance, without reservations of any kind, to each and every one of these Terms and Conditions. Erdvark Design S.L. may, at any time and without notice, modify these Terms and Conditions. Such changes will be posted in the Store so that they may be known by users, provided prior to the visit to the Store or purchase of any goods offered in the Store.

The Store is accessible 24 hours 7days of the week for all users. However, Erdvark Design S.L. reserves the right, without notice or indemnity, to temporarily or permanently close the site or access to one or more services to make necessary modifications or changes concerning security, business operations, servers and hours of availability, without this list being limiting. Users of this website will be liable to Erdvark Design S.L. and against third parties affected as a result of using their products not set to law, custom, morality, public order and these Terms of Use.

Erdvark Design S.L. will only be liable for damages that the User may suffer as a result of the use of the Store when such damage is attributable to willful misconduct of this company. The User acknowledges and agrees that the use of the Store and the purchase of products offered therein is at his/her own risk and responsibility.

Erdvark Design S.L. is not responsible for any damages that may result from, without limitation (i) Inferences, omissions, interruptions, computer viruses, faults and / or disconnections in the operational functioning of this electronic system or devices and computers of the users due to causes beyond Erdvark Design S.L. which prevent or delay the provision of services or navigating the system; (ii) Delays or usage blockages caused by deficiencies or overloading of the Internet or other electronic systems; (iii) They may be caused by third parties through illegal interference beyond the control of the Store and are not attributable to Erdvark Design S.L. from the impossibility of providing the service or allow access for reasons not attributable to Erdvark Design S.L., due to user, third parties or force majeure.

Erdvark Design S.L. does not control, generally, the use that users make of the Store. In particular Erdvark Design S.L. does not guarantee, under any circumstances that users use the Service in accordance with the law, these General Conditions, morality and good customs generally accepted and the public order, or that they do so diligently and prudently.

This contract shall be governed by Spanish law, which shall apply to matters not provided for in this agreement on the interpretation, validity and performance.

The User/purchaser shall have a period of fourteen (14) calendar days to determine if he/she finally accepts the product purchased. These fourteen days will be computed from the receipt of the goods by the Purchaser.

If the User decides to return the item(s), they must contactcustomerservice@antonheunis.comindicating their name, address, phone number, name and sku number of the piece and a brief description of the reason for the return. They must receive a confirmation email from Erdvark Design S.L.

Only jewels in its original box and packaging, without any deterioration, and always including the authenticity card that sealed the gem will be accepted. The outer packaging shall be the same as the one sent previously without any labels or information it may have, and properly closed.

For returns within Spain (peninsula), Portugal and Andorra, the courier MRW will collect the package within the time interval requested by the User/purchaser. In the rest of EU contries, the User/purchaser will contact Fedex (please checkfedex.comfor the contact info that applies to your country) and hand over the package to them, having previously sticked on it the FedEx label that came with the order.